Question 1

What is Valor Rating?

Accepted Answer

Valor Rating is an AI-powered platform that helps veterans navigate the VA disability claims process. Our system assists with organizing documentation, filling out forms, and maximizing your disability rating.

Question 2

How does the AI assistance work?

Accepted Answer

Our AI analyzes your service records, medical documentation, and claim information to help you complete VA Form 21-526EZ (Disability Compensation) and VA Form 21-4138 (Personal Statement) accurately. It guides you through each section, ensures all required information is included, and helps identify potential service-connected conditions.

Question 3

What is the Buddy Letter feature?

Accepted Answer

Buddy Letters (also called lay/witness statements) are powerful evidence for your VA claim. Our AI-powered feature helps you request statements from friends, family, or fellow service members who witnessed your condition or injury. We generate a professional draft statement based on your input, send it to your buddy via email, and they can review, edit, and digitally sign it — all securely through our platform.

Question 4

Is my information secure?

Accepted Answer

Yes. Your Social Security Number is encrypted using AES-256-GCM before storage, all data in transit is encrypted via HTTPS, and row-level security policies ensure you can only access your own data. Our infrastructure providers maintain SOC 2 Type II certifications. Your data is never used to train or fine-tune any AI model. When generating documents, only your name, service history, and conditions are sent to AI providers — your SSN, date of birth, phone, email, and address are never shared. See our Privacy Policy for full details.

Question 5

Can I delete my account and data?

Accepted Answer

Yes. You can request deletion of your account and all associated data by contacting support@valorrating.com. We will process deletion requests within 45 days. See our Privacy Policy for details on data retention.

Question 6

What documents do I need?

Accepted Answer

You'll need your DD-214 (Certificate of Release or Discharge from Active Duty), medical records, and any documentation related to your service-connected conditions. Our system can help you upload and organize these documents.

Question 7

How much does it cost?

Accepted Answer

Valor Rating is currently free to use. We are committed to keeping our tools accessible for veterans, VSOs, claims agents, and anyone helping service members navigate the VA disability claims process.

Question 8

Can I use this if I already have a claim in progress?

Accepted Answer

Yes! Valor Rating can help you organize documentation for new claims, supplemental claims, or appeals. Our system helps ensure your paperwork is complete and accurate.

Question 9

Do you file claims on my behalf?

Accepted Answer

No. Valor Rating is a tool to help you prepare and organize your claim. You still submit your completed forms directly to the VA. We help ensure everything is accurate and complete before submission. See our Terms of Service for details.

Question 10

Are the AI-generated documents reviewed for accuracy?

Accepted Answer

AI-generated content may contain errors or inaccuracies. You are responsible for reviewing all generated documents — personal statements, buddy statements, and form data — for accuracy before submitting them to the VA. Our AI is a drafting tool, not a substitute for your personal review.

Frequently Asked Questions

Ready to Get Started?